CM 150: Workplace Communication
This course develops and strengthens communication skills needed in the workplace. Topics include communication theory, listening, delivering feedback, interviewing, and public speaking.
Course Objectives: When the course is completed you will be able to:
- Students will understand the transactional nature of communication, introductory communication theories, and the various communication contexts (interpersonal, public, and mediated) and apply this understanding to their communication.
- Students will recognize challenges to listening and develop strategies to overcome those challenges.
- Students will critique communication messages and create relevant, professional feedback.
- Students will analyze various communication situations and create suitable and effective messages for the situation.
- Students will demonstrate extemporaneous speaking skills.
Learning Outcomes: When the course is completed you will be able to:
- Demonstrate knowledge of transactional communication and basic communication theory.
- Demonstrate effective listening skills in various situations.
- Deliver effective feedback (including criticism) in a variety of situations.
- Assess communication situations to develop appropriate communication strategies and messages for the situation.
- Prepare for and conduct a research interview.
- Invent, arrange, and deliver extemporaneous speeches through multiple channels and with differing purposes.
General Education Objective(s): When the course is completed you will be able to:
- employ critical thinking skills.
- have the general education background necessary to become competent entry‐level employees.
All course content is presented or linked in the course. There is no course textbook.
To complete this course successfully, you will need:
- Access to a microphone and a web camera to record assignments.
- Adobe PDF Reader: Download Free PDF Reader Software by clicking here.
- Microsoft Office 365: Free access to web-based Office 365 click here.
Additional technology requirement information can be found by accessing the Online College page.
To complete this class successfully, you must be able to perform the following:
- Use the learning management system,
- Use email with attachments,
- Download, save, and upload files between your computer and the online course.
Student Evaluations:
| Discussions | 25% |
| Quizzes | 15% |
| Interview Assignments | 15% |
| Speech Assignments | 25% |
| Critique Assignments | 10% |
| Exams | 10% |
Grading Scales
A = 90% - 100%
B = 80% - 89%
C = 70% - 79%
D = 60% - 69%
F = below 60%
To complete this class successfully, you should adhere to the following expectations:
- You should participate in the course throughout the week, multiple days of the week. Waiting until the last minute or until the weekend to start the work for the week doesn’t give you the time required to properly digest, process, discuss, and execute the course content. Here is a possible weekly schedule to follow for this course:
- Monday/Tuesday: Take the Knowledge Check, study the Lecture, take the Lecture Quiz & read any assignment directions.
- Wednesday/Thursday: post your Initial Post to the discussion & and start assignments
- Friday/Saturday/Sunday: Work on and submit assignments & reply in the discussion. Finish the week by taking the Progress Check.
- You should start on the assignments early. Many of the assignments require engagement over several days to complete.
- You should reach out to the instructor the moment you have a concern or a question.
- You should be open-minded. Communication courses are not fun for a lot of students. Many of the assignments will challenge you and take you out of your comfort zone. If you say, “I can’t,” you won’t. If you say, “I’ll try,” you will.
Tentative and subject to change
|
Module |
Subject Matter |
Assignment |
||
|
One |
Communication Theory |
Quizzes Discussion |
||
|
Two |
Listening |
Quizzes |
||
|
Three |
Interpersonal Communication & Interviewing |
Quizzes |
||
|
Four |
Working With Others, Feedback & Criticism |
Quizzes |
||
|
Five |
Speech Invention |
Quizzes |
||
|
Six |
Speech Arrangement |
Quizzes |
||
|
Seven |
Speech Delivery |
Quizzes |
||
|
Eight |
Persuasion |
Quizzes |
||
|
Nine |
Visual Aids |
Quizzes |
||
|
Ten |
Course Summary & Reflection |
Week 10 Discussion |
||
|
Eleven |
Final Exam Week |
Sales Pitch (Persuasive Speech) |
||
Emails will be responded to no later than 48 hours or by the end of business on Monday for mail received over the weekend.
Academic Honesty Policy
The college has a firm policy against academic dishonesty, including cheating or plagiarism. Students guilty of academic dishonesty will be administratively dropped from the course with a grade of ‘F’ and subject to disciplinary action, which may include suspension and dismissal.
Please refer to the Academic Honesty Policy for detailed information.
Technology Support
To be a successful online learner, certain technologies are necessary. Please click here to review the essential technology requirements of the college. Please keep in mind that certain classes may have additional technical requirements. You should be able to find additional technical requirements in your syllabus or your canvas course room. If you have any questions about the technology requirement, please do not hesitate to reach out to us at 1-800-344-4522 or 304-697-7550 or support@hjc.edu
Accessibility Information
Huntington Junior College is committed to full compliance with Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990. For detailed information regarding the policy, please click here. Please do not hesitate to reach out to us at 1-800-344-4522, 304-697-7550 or pjustice@hjc.edu if you have any additional questions.
Copyright Policy
As an institution of higher education, Huntington Junior College strongly believes in intellectual property. As such, Huntington Junior College respects intellectual property and has made it a priority to ensure all employees and students respect the copyrights of others. If you have any questions about our copyright policy, please click here to access the copyright policy.
Privacy Policy
The college understands the importance of protecting your information and privacy. Please click here to access information on the Family Educational Rights & Privacy Act.
Other Student Success Services
Please click here for other student success services information, such as financial aid, lab hours, parking, library, transcripts, and career services on the college
If you need to speak with a person regarding any college policies and guidelines, please don't hesitate to get in touch with the college at 304-697-7550 or 1-800-344-4522
This information is standard for each course but specifics may vary based on the delivery method of the course you are taking. Please follow the information provided by your instructor.
This syllabus is subject to change.