Concierge Services II builds upon the foundational skills developed in HM 105 - Concierge Services I. This course is designed to prepare students to take on leadership roles within the concierge profession. It explores the intricacies of managing concierge services within various hospitality settings, providing students with the expertise needed to excel as concierge managers and coordinators. By exploring advanced topics and practical applications, students will be prepared to lead concierge teams, drive innovation, and elevate guest experiences in current and future hospitality industries.
Prerequisite Courses